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Brief-gatehouse


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Challenge|

Over the past two years, the Product Design department from GSA has forged a fruitful and ongoing collaboration with NHS Ayr & Arran and NHS Lothian. This project, the fourth iteration, intends to build upon that relationship and also to explore new areas of design activity. The subject for this year’s project is Sexual and Mental Health.

This is fundamentally a sensitive, personal and human based care provision within the NHS setting that involves a wide range of interconnecting relationships and user journeys.


 

Context

The project runs for 6 weeks, ending in November 2018 and will primarily involve a collaboration between the 3rd year product design students from the Glasgow School of Art and NHS staff from NHS Ayr & Arran and NHS Lothian.

 

Deliverables

Understanding of the terrain, constructing a critique and user journey map of the experience as it stands, outlining insights and then delivering a presentation of the findings.

Development of a clear understanding of other best practice and how these may be adopted, adapted and amplified to enhance the patients’ experience.

Definition, location and justification of short, medium and long-term design strategies and opportunities to resolve the issues identified.

Resolution, refinement and prototyping of preferable strategies and opportunities and a presentation of the outcomes and possible routes to enactment.