Week 2 >
REH Mental Health Education
Today we continued to analyse our observations from the previous week - splitting into 2-3 people groups in order to cover as much as possible. This included outlining a medical education, defining a psychiatrist versus surgeon profile, and expressing situations through model making. With these models we managed to analyse these situations through the environment, the content and the teaching tools employed. This allowed us to recall different aspects of our visit to the hospital - identifying what works and needs to be improved.
- The current teaching is mainly didactic and lecture-based
- There is opportunity to reconfigure the teaching environment
- Psychiatry, in comparison to surgery, proceeds at a much slower pace, incorporating a more holistic and creative methodology
In the morning we continued to digitise our user journey and to identify opportunities within this. We also began preparing the presentation for Friday. In the afternoon, 3 of us went to REH to take part in a small group teaching workshop with some of the doctors from the hospital who were interested in medical training. Examples of different methods include ‘buzz groups’, ‘circular questioning’ and ‘snowballing’.
- There are many different ways to engage students during a small group workshop
Today we continued preparing the presentation - compiling our research, user journey and design opportunities. We discussed different ways in which we could categorise our opportunities and how each might be implemented.
- The main areas we are interested in are simulation, touch points, environment, patient-student interaction, advertising and teaching tools
We decided the best way to illustrate our opportunities would be to create a scenario for each one, mapping out the experience on a timeline ‘first years of medical school/3-day course/finishing studies/psychiatrist’, using cut out models. This helped to highlight exactly where and when each opportunity would be implemented, as well as its impact in comparison to the existing situation.
- The majority of the opportunities are focused around the ‘3 day course’ period
Today we presented our initial research and concepts to the NHS! The feedback was very valuable and has helped to shape our next steps.