MHE Week 2


  Week 2 >

REH Mental Health Education




Day 6

Today we continued to analyse our observations from the previous week - splitting into 2-3 people groups in order to cover as much as possible. This included outlining a medical education, defining a psychiatrist versus surgeon profile, and expressing situations through model making. With these models we managed to analyse these situations through the environment, the content and the teaching tools employed. This allowed us to recall different aspects of our visit to the hospital - identifying what works and needs to be improved.

Key Insights

- The current teaching is mainly didactic and lecture-based

- There is opportunity to reconfigure the teaching environment

- Psychiatry, in comparison to surgery, proceeds at a much slower pace, incorporating a more holistic and creative methodology



Day 7

In the morning we continued to digitise our user journey and to identify opportunities within this. We also began preparing the presentation for Friday. In the afternoon, 3 of us went to REH to take part in a small group teaching workshop with some of the doctors from the hospital who were interested in medical training. Examples of different methods include ‘buzz groups’, ‘circular questioning’ and ‘snowballing’.

Key Insights

- There are many different ways to engage students during a small group workshop




Day 8

Today we continued preparing the presentation - compiling our research, user journey and design opportunities. We discussed different ways in which we could categorise our opportunities and how each might be implemented.

Key Insights

- The main areas we are interested in are simulation, touch points, environment, patient-student interaction, advertising and teaching tools




Day 9

We decided the best way to illustrate our opportunities would be to create a scenario for each one, mapping out the experience on a timeline ‘first years of medical school/3-day course/finishing studies/psychiatrist’, using cut out models. This helped to highlight exactly where and when each opportunity would be implemented, as well as its impact in comparison to the existing situation.

Key Insights

- The majority of the opportunities are focused around the ‘3 day course’ period



Day 10

Today we presented our initial research and concepts to the NHS! The feedback was very valuable and has helped to shape our next steps.

Key Insight

- Our main areas of focus will be on simulation, touch points and environment

- We need to focus on redesigning the 3 day course.

We need to create a detailed timeline of the current course and identify where touch points/simulations/environment are placed

Has to cover the curriculum in a more engaging way

Define the USP

May be useful to set up a dialogue with junior doctors