Week 4/ Review & Adjust
Week 4: Review & Adjust |
Entering week 4 of the project, meant the taking part of our first working progress review. The majority of this week, therefore, was used in preparation for this. While the remainder, provided the opportunity to make any adjustments.
NHS Crosshouse, NHS Lothian, UWS, AAPCT
Present all initial findings to collaborators to build a discussion upon.
• Updated work following feedback following review.
Working to the schedule set by the brief, week 4 signalled our first review with the project’s collaborators and a current patient. During this presentation, we were required to present our findings and use them to build a discussion upon to speak of how the project would progress. We displayed our work in both a physical and digital form, using a slideshow presentation to speak of the methods used and tactile cards to act as engagement tools.
The discussions of the work’s direction was positive, however, it was noticed that the timeline created lacked joyful moments, which are present during the process. Along with adding this, we were also advised to run our personas through the completed journey in order to view how the different stakeholders interact and become active within it.
Following our working progress review, we realised that we were communicating the majority of the user persona card information verbally, rather than this being taken from the card itself. We then realised that this was due to the lack of personal information regarding the individual user’s personal journey. The cards, therefore, were edited to reflect that and included data such as; how open the patient is to learning about treatment, how dependant they are on their family and how they engage with their given material.
In addition to these alterations, we began to add further personas to our collection, including carers, which enabled to view the different connections and relationships between the different stakeholders. We were aware of the fact that patients were not the only ones who would be utilising the material, but family members, cares, an NHS staff also too, so we found it important to consider all who were involved in the process when problem framing.
While listing discussing the different personas gathered, we realised that we had not being in contact with disabled persons. Gathering these experiences would be valuable to how the content within the proposal would be displayed. Therefore, to conclude week 4, contact was made with a primary care liaison to discuss how treatment is communicated to patients who may not understand the information given to them.