The first two days involved members of the team being scattered throughout the endoscopy unit at the Western General Hospital, whilst the remaining members undertook desk research in the studio. Upon re-grouping, we discussed our findings and set about creating a timeline of the endoscopy journey. This enabled us to assess and evaluate not only the process, but also the methods that were used to gather the information (e.g. patient follow, shadowing). The aim of this exercise was to generate a clear and informed timeline, which could then be compared with similar data from other hospitals.
A Call From London
While contacting various collaborators during our first week of the project, we were able to schedule a phone call with the publishing editor of Macmillan Cancer Support. During this call, we were granted permission to utilise Macmillan's material within our concept, a tremendous asset to acquire. The remainder of the day was spent transcribing interviews gathered from our visits, highlighting pertinent quotes and forming user personas from them.
Websites and URLs
Today we launched the website you are viewing now! The aim of this website is to provide all collaborators updates of our work in progress, while also displaying the process of how we achieve our set deliverables.
Welcome to designinghealthcare.co.uk